prettygirl1976's blog post - Just a Little Information :)

Since I work at the front desk of a hotel where I live I will give some advice on making your stay a better one.
First off when you make a reservation, it's best to call the hotel directly. We are in the process of renovating our lobby, and breakfast area and some people that come in upset because they had no idea this was going on. It's because they made a reservation online, and never bothered to call.
Second, speaking about online reservations, watch the third party ones. You might book a room with two queens and come to the hotel and find that they are sold out of that specific room and end up with just a single queen, or find out the pool is closed and are hit with this upon arrival. Third party sites will tell you what you want just so they can sell the room, so it's always good to call the hotel directly to make sure you are getting the room you requested.
Third if you have any problems with your stay, tell someone. Don't stay quiet and then bash the hotel when you get an online review. Some people will do this to get a free stay or compensated. Some hotels will give in and some will not. All depends where you stay.
Fourth always, always, always put your car information down on the registration card. The license plate number, the color, make and model. There have been times guests have left lights on. parked where they aren't supposed to be and if we can't find out who it belongs to then there is nothing we can do.
Fifth, if you are frequent guest, sign up for the rewards program. You can accumulate a lot of points and can get things, such as free stays at other hotels gift cards, ect.
Sixth, don't be a jerk if you can't get your own way. For example if you book 2 rooms and want them adjoining, or want to check in early, don't expect to get your way. I always tell people calling in that I will put in the request, but can't guarantee it only because there could be someone staying over or that room can go into a do not rent status due to maintenance issues, and about checking in early, I always let the guest know that if the hotel is sold out the night before it might be a little more difficult, but if there a room available then there is no problem checking in.
Anyway I hope this was helpful in some way next time you stay at a hotel.